ICON Wipton
+ 125
Etsi paras hotelli kaupungissa Madrid päivämäärien, hinnan tai mieltymysten mukaan
Vertaile satojen sivustojen tarjouksia hotelliin ICON Wipton samassa paikassa
Etsi tarjous, johon sisältyy ilmainen peruutus tai jolla on erinomaiset arvosanat
Vertaa huoneita ja hintoja
Vertailemme satoja sivustoja löytääksemme sinulle parhaimman tarjouksen
Poimintoja
Sisäänkirjautuminen alkaen: | 14.00 |
|---|---|
Uloskirjautuminen ennen: | 12.00 |
Aamiainen | Aamiainen saatavilla |
Lemmikit | Lemmikkieläimet sallittu lisämaksusta |
Lapset | Lapset ovat tervetulleita tähän hotelliin |
Mukavuudet
Wi-Fi
Ilmastointi
Vastaanottotiskin työntekijä aina paikalla
Ravintola
Tupakointi kielletty
Pesula
ICON Wipton: arvostelut
Arvostelut tarjoaa 
Nimetön matkustaja
Kommentti: 1.7.2026
Majoittui: kesä 2026
Really good hotel I prime location close to a bunch of really amazing restaurants and stores. I’d stop here again.
Perhe
Kommentti: 26.5.2026
Majoittui: touko 2026
Amazing gem
Amazing experience! All of the staff was wonderful, the location could not have been better (lots of shops and restaurants nearby), and the room was super comfortable!
Hotellin vastaus
Kommentti: 27.5.2026
Dear guest, thank you very much for sharing your experience at Icon Wipton. It is a pleasure to verify that you have enjoyed our services and staff. We keep under your disposal, hoping to have the chance to see you soon. Best regards.
Patricia Alonso. Experience Manager.
patricia.alonso@petitpalace.com
+34914355411
Patricia Alonso. Experience Manager.
patricia.alonso@petitpalace.com
+34914355411
Ryhmät
Kommentti: 25.5.2026
Majoittui: touko 2026
I feel at home
The hotel is very well located. It works very well. It is practical and comfortable.
Breakfast at Quintín is excellent
The service is very good
Breakfast at Quintín is excellent
The service is very good
Hotellin vastaus
Kommentti: 27.5.2026
Betina, muchas gracias por haber confiado en nuestro hotel Icon Wipton para tu estancia en Madrid y muchas gracias por compartir tu experiencia con nosotros.
Nos encanta saber que has disfrutado de nuestra inmejorable localización en pleno barrio de Salamanca, así como del buffet desayuno ofrecido por los compañeros de Ultramarinos Quintín. Así mismo, me complace saber que la atención recibida por nuestro personal fuera inmejorable.
Esperamos tener la ocasión de volver a recibirte muy pronto.
Un saludo.
Patricia Alonso. Experience Manager.
patricia.alonso@petitpalace.com
+34914355411
Nos encanta saber que has disfrutado de nuestra inmejorable localización en pleno barrio de Salamanca, así como del buffet desayuno ofrecido por los compañeros de Ultramarinos Quintín. Así mismo, me complace saber que la atención recibida por nuestro personal fuera inmejorable.
Esperamos tener la ocasión de volver a recibirte muy pronto.
Un saludo.
Patricia Alonso. Experience Manager.
patricia.alonso@petitpalace.com
+34914355411
Ryhmät
Kommentti: 19.5.2026
Majoittui: touko 2026
Unprofessional staff/management
After more than 12 years staying at this hotel Im afraid we will never do it again.
We spent 2 nights there and the second night we were woken up for the shouting int he corridor. We understand, the hotel cant control where other guest do but we were expecting the events wont last for a whole hour.
The people on reception didn't even apologize the day after.
We were 5 women carrying bags of 15 kg and nobody (4 employees were on the reception) helped us to drop bags or pick them up when we were back to head to the airport.
We wait 20 minutes outside for a taxi and again even if no other guest was around, we were not assisted with our luggage.
After writing a personal complain to management, no answer was received for a week.
Staff were completely indifferent and unhelpful. We had to wait a long time and our complaints were dismissed by management.
With so many hotels in Madrid we will definitely find a better option!!!
We spent 2 nights there and the second night we were woken up for the shouting int he corridor. We understand, the hotel cant control where other guest do but we were expecting the events wont last for a whole hour.
The people on reception didn't even apologize the day after.
We were 5 women carrying bags of 15 kg and nobody (4 employees were on the reception) helped us to drop bags or pick them up when we were back to head to the airport.
We wait 20 minutes outside for a taxi and again even if no other guest was around, we were not assisted with our luggage.
After writing a personal complain to management, no answer was received for a week.
Staff were completely indifferent and unhelpful. We had to wait a long time and our complaints were dismissed by management.
With so many hotels in Madrid we will definitely find a better option!!!
Hotellin vastaus
Kommentti: 21.5.2026
Dear Guest,
First of all, thank you very much for your continued loyalty to our hotel over the years. It has truly been a pleasure to welcome you back once again, and we sincerely appreciate the time you have taken to share your feedback regarding your recent stay.
Please allow me to once again express my sincerest apologies if your experience was not as satisfactory as I personally would have wished for you. We always strive to provide a peaceful, attentive and memorable stay to each of our guests, and I deeply regret that on this occasion we did not fully meet your expectations.
As previously communicated through our email correspondence, our internal quality survey and this platform, I would like to address some of the points mentioned in your review.
Firstly, I sincerely apologize for the disturbance caused by other guests during the night. As soon as our team became aware of the situation, they acted as quickly as possible in order to resolve it and minimize any inconvenience caused.
Regarding your departure experience, our reception team and porter were available to assist with your luggage, store your belongings and help transport them while your taxi was arriving. At that particular moment, the team was simultaneously assisting several other departing guests as well. Furthermore, when we detected a delay with the taxi service, our reception team immediately contacted the company again in order to expedite the service and arrange an alternative vehicle. Our quality department also personally went outside to inform your group that another taxi had already been arranged and to offer any further assistance that might be needed.
I would also kindly like to clarify that from the very first moment we received your comments, we made every effort to respond promptly and attentively through the different communication channels available. Your first email, sent on May 11th, was replied to within the hour, and we subsequently continued our communication through both our quality survey and later email exchanges, always with the intention of listening carefully and assisting you in the best possible way.
Nevertheless, I truly regret that your overall impression of your stay was not entirely positive, as guest satisfaction remains our highest priority at all times.
We genuinely hope you may consider giving us another opportunity in the future. Should you decide to return, please do not hesitate to contact me directly, as I would be delighted to personally oversee your reservation and ensure a much more enjoyable experience.
Kind regards,
Gema de Tera
Host- Hotel Director
gema.detera@petitpalace.com
First of all, thank you very much for your continued loyalty to our hotel over the years. It has truly been a pleasure to welcome you back once again, and we sincerely appreciate the time you have taken to share your feedback regarding your recent stay.
Please allow me to once again express my sincerest apologies if your experience was not as satisfactory as I personally would have wished for you. We always strive to provide a peaceful, attentive and memorable stay to each of our guests, and I deeply regret that on this occasion we did not fully meet your expectations.
As previously communicated through our email correspondence, our internal quality survey and this platform, I would like to address some of the points mentioned in your review.
Firstly, I sincerely apologize for the disturbance caused by other guests during the night. As soon as our team became aware of the situation, they acted as quickly as possible in order to resolve it and minimize any inconvenience caused.
Regarding your departure experience, our reception team and porter were available to assist with your luggage, store your belongings and help transport them while your taxi was arriving. At that particular moment, the team was simultaneously assisting several other departing guests as well. Furthermore, when we detected a delay with the taxi service, our reception team immediately contacted the company again in order to expedite the service and arrange an alternative vehicle. Our quality department also personally went outside to inform your group that another taxi had already been arranged and to offer any further assistance that might be needed.
I would also kindly like to clarify that from the very first moment we received your comments, we made every effort to respond promptly and attentively through the different communication channels available. Your first email, sent on May 11th, was replied to within the hour, and we subsequently continued our communication through both our quality survey and later email exchanges, always with the intention of listening carefully and assisting you in the best possible way.
Nevertheless, I truly regret that your overall impression of your stay was not entirely positive, as guest satisfaction remains our highest priority at all times.
We genuinely hope you may consider giving us another opportunity in the future. Should you decide to return, please do not hesitate to contact me directly, as I would be delighted to personally oversee your reservation and ensure a much more enjoyable experience.
Kind regards,
Gema de Tera
Host- Hotel Director
gema.detera@petitpalace.com
Pariskunta
Kommentti: 26.4.2026
Majoittui: huhti 2026
Value for money did not fit
The hotel is beautifully located in the middle of Salamanca district in a stylish old townhouse. Opposite and down on the corner it is extremely lively late-night (outdoor dining). The lobby area is tastefully decorated and the stairwell with antique elevator is an eye-catcher. Our room had flaws (defective light in the bathroom, blocked drain) and was not really clean (hair, dust). The drain was repaired, but unfortunately from 1pm when we were about to take a lunch break. On the very thick and firm pillows we could not sleep, but this is perhaps a personal problem. The breakfast was good and rich, but some was not followed up once more operation was in place. It takes place in the windowless cellar vault, which may not be possible to organize otherwise. The buffet area was very narrow and crowded and the actually nice service staff were slightly irritated as soon as it got fuller. You had to fight for a second coffee quite a bit - there was no demand. The bottom line and with many comparison possibilities, we found the circumstances at a room rate around 500 per night not appropriate.
Hotellin vastaus
Kommentti: 7.5.2026
Lieber Gast:
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführlichen Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen die Lage unseres Hauses im Salamanca-Viertel sowie das historische Ambiente mit Lobby und Fahrstuhl gefallen haben.
Gleichzeitig bedauern wir sehr, dass Ihr Aufenthalt in mehreren Punkten nicht Ihren Erwartungen entsprochen hat. Für die mangelnde Sauberkeit im Zimmer sowie die technischen Probleme im Bad möchten wir uns ausdrücklich entschuldigen. Auch wenn der Abfluss repariert werden konnte, verstehen wir vollkommen, dass der Zeitpunkt der Reparatur für Sie ungünstig war.
Ihre Hinweise zu den Kissen, dem Frühstücksservice und der Atmosphäre im Frühstücksbereich nehmen wir sehr ernst. Besonders bedauern wir, dass Sie unser Serviceteam in Stoßzeiten als gestresst wahrgenommen haben und Sie sich nicht rundum gut betreut gefühlt haben.
Unser Anspruch ist es, allen Gästen einen angenehmen und hochwertigen Aufenthalt zu bieten. Daher danken wir Ihnen für Ihre offenen Worte, denn sie helfen uns dabei, unseren Service gezielt zu verbessern.
Wir hoffen, dass Sie uns trotz Ihrer Enttäuschung vielleicht eines Tages noch einmal die Gelegenheit geben, Sie von einem besseren Erlebnis zu überzeugen.
Mit freundlichen Grüßen,
Gema de Tera
Host-Icon Wipton
gema.detera@petitpalace.com
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre ausführlichen Eindrücke mit uns zu teilen. Es freut uns sehr, dass Ihnen die Lage unseres Hauses im Salamanca-Viertel sowie das historische Ambiente mit Lobby und Fahrstuhl gefallen haben.
Gleichzeitig bedauern wir sehr, dass Ihr Aufenthalt in mehreren Punkten nicht Ihren Erwartungen entsprochen hat. Für die mangelnde Sauberkeit im Zimmer sowie die technischen Probleme im Bad möchten wir uns ausdrücklich entschuldigen. Auch wenn der Abfluss repariert werden konnte, verstehen wir vollkommen, dass der Zeitpunkt der Reparatur für Sie ungünstig war.
Ihre Hinweise zu den Kissen, dem Frühstücksservice und der Atmosphäre im Frühstücksbereich nehmen wir sehr ernst. Besonders bedauern wir, dass Sie unser Serviceteam in Stoßzeiten als gestresst wahrgenommen haben und Sie sich nicht rundum gut betreut gefühlt haben.
Unser Anspruch ist es, allen Gästen einen angenehmen und hochwertigen Aufenthalt zu bieten. Daher danken wir Ihnen für Ihre offenen Worte, denn sie helfen uns dabei, unseren Service gezielt zu verbessern.
Wir hoffen, dass Sie uns trotz Ihrer Enttäuschung vielleicht eines Tages noch einmal die Gelegenheit geben, Sie von einem besseren Erlebnis zu überzeugen.
Mit freundlichen Grüßen,
Gema de Tera
Host-Icon Wipton
gema.detera@petitpalace.com
Tutustu alueeseen
Jorge Juan, 17 (esquina Lagasca), Alcalá, Madrid, 28001, Espanja|1,51 km keskustasta
Hyvä tietää
Lapset ovat tervetulleita tähän hotelliin
Jos haluat lisätietoja lisävuoteiden lisäämisestä, ota yhteyttä hotelliin.
2-vuotias tai nuorempi
Ilmainen
Lemmikkieläimet sallittu lisämaksusta
Aamiainen saatavilla
Aamiaisen hinta
23 €/henkilö
Aamiaisajat
07:00–11:00 ajalla Maanantai–Perjantai, 08:00–11:00 ajalla Lauantai–Sunnuntai
Asiakkaiden on esitettävä voimassa oleva kuvallinen henkilötodistus ja luottokortti saapumisen yhteydessä. Huomioithan, että kaikkien erikoistoiveiden toteutuminen riippuu saatavuudesta ja niistä saatetaan periä lisämaksu. Alle 18-vuotiaat asiakkaat voivat majoittua vain vanhemman tai virallisen huoltajan seurassa. Please contact the hotel prior to your arrival if you require airport shuttle services.This services carries a surcharge. Please note that depending on the season, air conditioning or heating is provided. When travelling with pets, please note that an extra charge of 25€ per pet, per stay applies. When booking more than 5 rooms, different policies and additional supplements may apply. When booking more than 10 days, different policies and additional supplements may apply. Please note that all special requests are subject to availability and may incur additional charges. The accommodation will send guests the necessary instructions for online check-in 7 days before arrival. If you wish to use the airport shuttle service, you must contact the hotel at least 24 hours before arrival. This service incurs an additional fee. Smoking, using illegal substances, or holding bachelor/bachelorette parties, parties, or similar events is not allowed in this accommodation. Failure to comply with this rule will result in penalties.
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
Tämä hotelli hyväksyy seuraavat maksutavat:
Cash
ICON Wipton: UKK
Suunnittele matkasi kohteeseen Madrid
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