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Riad Al Assala

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Poimintoja

Sisäänkirjautuminen alkaen:		14.00
Uloskirjautuminen ennen:		12.00

Mukavuudet

Ilmastointi
Uima-allas
Kylpylä
Ravintola
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Lisää tietoa hotellista Riad Al Assala

Riad Al Assala

Location Want to take a rest and explore the city? Hotel «Riad Al Assala» is located in Marrakesh. This hotel is located in the city center. Before going to bed, you can take a walk and enjoy the main landmarks of the city. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Djemaa el Fna, Dar Tiskiwin Museum and Museum of Moroccan Arts.At the hotel You can stop by the bar. You can stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. The following services are also available for the guests: a massage room, a solarium and a spa center. Sports fans are going to love a yoga area. Ski and snowboard fans will enjoy an off-site skiing area. You won’t be bored as at the hotel you will find a library. Swimming fans are going to enjoy a pool, an aquapark and an outdoor pool. Want to have an excursion? Consult the tour assistance desk of the hotel. You can take your pet with you for the journey. Pets are allowed. For the free movement around the city, the hotel offers a transfer for you. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English and French.Room amenities In the room, for you, there is a DVD player and a TV. The room equipment depends on its category.

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Perhe

Kommentti: 6.3.2020

Majoittui: helmi 2020

Very spacious room

We love our suite, very beautiful decoration and spacious. Only draw is no privacy for the bath area, a screen to separate will be very helpful.
Centre location and easy to walk anywhere in the old town.
Very friendly service, we are met immediately and were offered tea by the pool. The court yard is so peaceful and beautiful

Hotellin vastaus

Kommentti: 7.3.2020

Many thanks for your comment
Sincerely,
Muu

Kommentti: 20.5.2020

Majoittui: huhti 2020

What a GREEDY establishment

This is the first time I'm writing a review of a hotel I haven't even stayed at.
A bit long but it might be worth reading for those considering booking this place.
Booking Riad Al Assala in Marrakech at the non-refundable rate through HOTELS.COM for a vacation to Morocco with a group of friends during last April.
Imagine booking hotels for 6, for a 2 week trip, while in the process of booking other hotels, tired after a long day, I made a mistake cancelling 2 of the 4 rooms already booked at the Riad. I rebooked the 2 rooms immediately.
Right away I contacted both Hotels.com and the Riad explaining the situation, hoping to get either refunded for the mistake cancellation, or some kind of consolation, discount or whatever.
NONE. No sympathy whatso ever. So I had to accept the situation. Losing the money for the 2 rooms was better than losing it for all 4.
That's strike ONE.
Then came the COVIT-19.
The trip has to be cancelled. Morocco was in lock-down. While all other hotels, refundable or non-refundable, were understanding enough to give you the refunds or re-books, but not Riad Al Assala.
They actually did insincerely offer to re-book on a specific month this year, and when I asked for next April instead hoping all this crisis will be over by then, the Riad became non-communicable, went completely silent.
That's strike TWO.
We're still planning to visit Morroco, the same period next April, re-scheduling those same hotels we booked. Guess what, Riad Al Assala will not be on our list anymore. And if you're visiting Marrakesh, in my opinion, it shouldn't be on yours either.
It's clear this establishment only cares about taking your money, having no interest in maintaining customer relationship. I paid dearly for this lesson.
Perhe

Kommentti: 18.1.2020

Majoittui: tammi 2020

Nice riad but..

The hotel staff is very friendly, location convenient, but few things are just not right. The room is very cold in January. Sleeping next to a fireplace is not pleasant, you can smell it, it is cold. There is no way to lock the door to your room. The bathroom needs some renovation, mold over the bathtub, some bulbs not working. Breakfast room in the morning is cold, you must wear a coat. Breakfast which we bought is very simple, pancakes and bread with a small piece of butter, honey and jam. Ok, if you want something extra, you can order it. But the prices are ridiculous. For example one egg =2 EUR(!!!) Sorry but that is just not right. The photos of the hotel were professionally made whe hotel was nowly renovated and do not reflect the reality any more.

Hotellin vastaus

Kommentti: 20.1.2020

Many thanks for your comment we are sorry we don't like our riad
Sincerely,
Perhe

Kommentti: 28.12.2019

Majoittui: joulu 2019

Different Christmas break

We stayed a week at the Al Assala and enjoyed it a lot. The location is great if you want to explore the old town, and the new parts of the city is also not too far away. The breakfast is plentiful and the hosts are very helpful and friendly. The rooms are clean and the WiFi is mostly working. Some of the doors and windows are a bit worn down, so not that easy to lock, but we couldn’t quite agree if it is a problem or not, as the main door is closed and there is no other way past the receptionist, and only 6 rooms. We enjoyed our stay and would happily recommend it to others.

Hotellin vastaus

Kommentti: 29.12.2019

Many thanks for your comment
Sincerely,
Muu

UK

Kommentti: 4.11.2019

Majoittui: loka 2019

Beautiful but..

This is another lovely place to stay, beautiful interior courtyard, centred around a pool, delightful high-ceilinged room with a super comfortable bed, a good breakfast, helpful staff and despite being seemingly too close to the main tourist areas, quiet. With my quibble hat on, I would have preferred to be able to lock rather than bolt the room door when we went out (that’s not saying it didn’t feel safe – it does) and I would prefer a shower that is fixed on the wall (but we could still wash..). But lovely..

Hotellin vastaus

Kommentti: 5.11.2019

Many thanks for your comment
Sincerely,

Erinomainen sijainti

4,7

Arsat Molay Moussa, Marrakech, 40000, Marokko|1,26 km keskustasta

Sisään- ja uloskirjautuminen

Sisäänkirjautuminen alkaen:

14.00

Uloskirjautuminen ennen:

12.00

Hyvä tietää

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Riad Al Assala: UKK

Riad Al Assala sijaitsee 1.3 kilometrin päässä kaupungin Marrakech keskustasta.
Riad Al Assala sijaitsee kaupungissa Marrakech (Marokko) 1.3 kilometrin päässä kaupungin Marrakech keskustasta.
Voit kirjautua sisään hotelliin Riad Al Assala 14.00 alkaen, ja sinun pitää kirjautua ulos 12.00 mennessä.
Ei, hotellissa Riad Al Assala ei ole pysäköintiä. Jos etsit hotellia, jossa on pysäköintimahdollisuus, valitse hakutuloksissa Mukavuudet-kohdassa suodattimeksi Pysäköinti.
Kyllä, hotellissa Riad Al Assala on ravintola.