Auberge de la Vallée
+ 28
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Poimintoja
Sisäänkirjautuminen alkaen: | 16.00 |
|---|---|
Uloskirjautuminen ennen: | 11.00 |
Auberge de la Vallée: arvostelut
Arvostelut tarjoaa 
Perhe
Kommentti: 23.8.2019
Majoittui: elo 2019
Sweet little lodge
We rented a cabin for one night on our way from Halifax to Quebec. Best decision! Heated indoor pool, hot tub, sauna, amazing breakfast, all tucked into a cozy lodge in the woods - and not far from the highway! Great spot to bring your family, wish we could have stayed longer. You could absolutely plan to stay here a few nights and do some relaxing.
Pariskunta
Kommentti: 16.4.2022
Majoittui: huhti 2022
Sad and frumpy
We stayed here over the weekend. Thankfully only for one night, I personally don't think I could have stayed any longer.
I'm only rating this a 2 * and that's Soley on the fact that this place has huge potential, however is definitely not living up to it.
First off, when it's this time year and your rolling your luggage to your room, down what I guess what is to be considered to be a 'path' to the cottage, is less than desirable...wet and dirty which you then bring into your cottage and track ALL over the room BC there are no floor mats at either door in the cottage. Paths and walk ways should be noticeable, safe and clean.
Then when we opened the door, the entire hall smelt like sewage . The cottages have sooo much potential. Huge rooms, nice bath, little kitchenette. Furniture old and outdated, actually wouldn't surprise me if someone were to get a splinter from the armrest of a chairs in the sitting area... The leather sofa....swallows you....not comfortable for sitting on what so ever, your pretty much on the floor and it being a sofa bed, I could only imagine what that would have felt like to sleep on. Two double beds in the room, none of which were soft and comfortable. Never slept very well at all. The dining table only had 3 matches chairs, fourth chair was just a random chair.
The pool area....whoa....old....out dated not well taken care of. Hot tub was closed and emptied. I've been here in the past to just use the pool and spa services and in the last 8 years or so, this so called spa has seen better days.
Front desk service....lacking. being in customer service and wanting the spa vibes....you won't find that here, unfortunately. Lady at desk, is cold and not very approachable. The gentalman who also works the front desk and could very well be the owner was very rude with another guest who's parents asked if they could just go into the the pool room and watch their grand children swim, and were told NO. We don't allow that here.... Then only to see these older grandparents standing OUTSIDE the pool room window watching their grand children swim BC they were not allowed inside to enjoy the company of there family.
Breakfast....very basic...coffee, tea, bagels, muffins, cereal kinda deal. If your one for a big hearty breakfast. Not going to suit your needs. I will say that the coffee was very good! The lids for the coffee cups did not fit (only one size cup and lid) we watched four different rooms try and put the lids on these cups and none of us was successful ♀️
If your going to book here thinking your going to get the spa vibes, and great quality service, sadly you will not. Like I said, this place can be beautiful, and has a lot going for it, bit is very much lacking on the details
I'm only rating this a 2 * and that's Soley on the fact that this place has huge potential, however is definitely not living up to it.
First off, when it's this time year and your rolling your luggage to your room, down what I guess what is to be considered to be a 'path' to the cottage, is less than desirable...wet and dirty which you then bring into your cottage and track ALL over the room BC there are no floor mats at either door in the cottage. Paths and walk ways should be noticeable, safe and clean.
Then when we opened the door, the entire hall smelt like sewage . The cottages have sooo much potential. Huge rooms, nice bath, little kitchenette. Furniture old and outdated, actually wouldn't surprise me if someone were to get a splinter from the armrest of a chairs in the sitting area... The leather sofa....swallows you....not comfortable for sitting on what so ever, your pretty much on the floor and it being a sofa bed, I could only imagine what that would have felt like to sleep on. Two double beds in the room, none of which were soft and comfortable. Never slept very well at all. The dining table only had 3 matches chairs, fourth chair was just a random chair.
The pool area....whoa....old....out dated not well taken care of. Hot tub was closed and emptied. I've been here in the past to just use the pool and spa services and in the last 8 years or so, this so called spa has seen better days.
Front desk service....lacking. being in customer service and wanting the spa vibes....you won't find that here, unfortunately. Lady at desk, is cold and not very approachable. The gentalman who also works the front desk and could very well be the owner was very rude with another guest who's parents asked if they could just go into the the pool room and watch their grand children swim, and were told NO. We don't allow that here.... Then only to see these older grandparents standing OUTSIDE the pool room window watching their grand children swim BC they were not allowed inside to enjoy the company of there family.
Breakfast....very basic...coffee, tea, bagels, muffins, cereal kinda deal. If your one for a big hearty breakfast. Not going to suit your needs. I will say that the coffee was very good! The lids for the coffee cups did not fit (only one size cup and lid) we watched four different rooms try and put the lids on these cups and none of us was successful ♀️
If your going to book here thinking your going to get the spa vibes, and great quality service, sadly you will not. Like I said, this place can be beautiful, and has a lot going for it, bit is very much lacking on the details
Ryhmät
Kommentti: 2.1.2022
Majoittui: joulu 2021
Disappointed
Third time to la Vallee and very disappointed to say it is really run down currently. The last time I was there was 6-7 years ago. Sewer smell in the hallway by the cottages. Needs a lot of updates like paint, flooring and in desperate need of TLC. The upside was the spa treatments. I’ll try somewhere else next time.
Muu
Kommentti: 7.3.2020
Majoittui: maalis 2020
No Kids Allowed
We stayed here during March Break, March 5, 2020 and it was terrible. We booked a month prior to arriving, stating 2 kids would be with us. When we arrived we were told to keep the kids quiet till after 5pm and during the day between 8am and 5pm. It was March break, it was our get away. How do you keep two well behaved boys under 8 completely quiet while playing in a pool? We tried and kept trying to get them to understand we were told to be quiet but that is unrealistic. Unrealistic to allow someone to book at room at $150/night plus $100 deposit is also taken from your cc in case of damage. (which i don't get as they have your cc on file).
So the hotels expectation, when you book with kids, is for them to stay in a VERY small room for the duration of their stay and to be silent. We booked for the pool and area.
PLUS if you do not speak French, do not stay here. The evening receptionist only spoke French and we only speak English, not sure why they don't have bilingual people working. And there was a man there, maybe the manager who only spoke French. So there was lack of communication.
I would not recommend this place to my friends or family. Its an establishment that likes your money if you want to just stay in the room the whole time. Oh and the TV has limited channels. So just stare at the walls I guess at $150/night.
No thank you.
EXTREMELY DISAPPOINTED in the service here.
So the hotels expectation, when you book with kids, is for them to stay in a VERY small room for the duration of their stay and to be silent. We booked for the pool and area.
PLUS if you do not speak French, do not stay here. The evening receptionist only spoke French and we only speak English, not sure why they don't have bilingual people working. And there was a man there, maybe the manager who only spoke French. So there was lack of communication.
I would not recommend this place to my friends or family. Its an establishment that likes your money if you want to just stay in the room the whole time. Oh and the TV has limited channels. So just stare at the walls I guess at $150/night.
No thank you.
EXTREMELY DISAPPOINTED in the service here.
Pariskunta
CA
Kommentti: 20.5.2019
Majoittui: touko 2019
Mediocre
Based on their website, I was honestly expecting more. The hotel may have been great in its day, but it is very tired and in need of updating. The pool and hot tub are in a nice setting, but are a bit run down. On the plus side, the service was great, and the staff were friendly. A cooked breakfast was included.
Tutustu alueeseen
1810 vallee Lourdes, Bathurst, E2A 4R9, Kanada|4,37 km keskustasta
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Auberge de la Vallée: UKK
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