Illa Experience Hotel
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Poimintoja
Sisäänkirjautuminen alkaen: | 14.00 |
|---|---|
Uloskirjautuminen ennen: | 12.00 |
Aamiainen | Aamiainen saatavilla |
Lemmikit | Lemmikkieläimiä ei sallita |
Lapset | Lapset ovat tervetulleita tähän hotelliin |
Mukavuudet
Wi-Fi
Kuljetus lentokentälle
Kuntoilukeskus
Kylpylä
Vastaanottotiskin työntekijä aina paikalla
Ravintola
Illa Experience Hotel: arvostelut
Arvostelut tarjoaa 
Yksin matkustavat
Kommentti: 6.8.2026
The staff is the best!
Everyone was wonderful, Daniella, Michele, Juan and Estefani in particular. The breakfast was the best overlooking Quito. And the 360 night view in the rooftop is mesmerizing with all the lights. The hotel is clean and has all the modern amenities. Just lovely.
Perhe
Kommentti: 20.7.2026
Stay here on every visit
After 2 seperate visits I found Illa an excellent place to stay located in a quiet and friendly location in the old quarters of Quito. As easy and safe stroll to the town centre. The Hotel was respectfully renovated, clean and quiet. Staff were helpful, the restaurant tasty and the breakfast was the best. I would stay here again.
Pariskunta
Kommentti: 26.5.2026
Majoittui: tammi 2026
Very nice hotel
We recently stayed at Illa Experience Hotel after booking it through our travel agency, and overall the property itself is absolutely beautiful. From the moment you arrive, they welcome you with a drink, which makes the experience feel very special and luxurious. The hotel feels more like staying in a historic mansion than in a traditional hotel, and every area is elegant and full of charm. Honestly, we cannot complain about everything the hotel has to offer in terms of atmosphere, design, and comfort.
However, there was one uncomfortable situation during our stay that we feel should be addressed. One day, my wife and I were trying to find the front desk staff because we needed assistance, but we could not find anyone at reception. We walked around the hotel searching for someone until we accidentally reached the jacuzzi area, where we found two staff members being overly affectionate and making out. They did not notice us, and the situation was honestly embarrassing for us as guests, so we decided to quietly return to the reception area and wait until they eventually came back.
We completely understand that staff members have personal lives, but during working hours the priority should always be guest attention and professionalism. Aside from that unfortunate moment, the hotel experience was excellent.
However, there was one uncomfortable situation during our stay that we feel should be addressed. One day, my wife and I were trying to find the front desk staff because we needed assistance, but we could not find anyone at reception. We walked around the hotel searching for someone until we accidentally reached the jacuzzi area, where we found two staff members being overly affectionate and making out. They did not notice us, and the situation was honestly embarrassing for us as guests, so we decided to quietly return to the reception area and wait until they eventually came back.
We completely understand that staff members have personal lives, but during working hours the priority should always be guest attention and professionalism. Aside from that unfortunate moment, the hotel experience was excellent.
Hotellin vastaus
Kommentti: 28.5.2026
Hi Erick,
Thank you so much for taking the time to share such a thoughtful review and choosing Illa to be your home in Quito. We’re truly happy to hear that you enjoyed the atmosphere, design, and experience at Illa, it means a lot to us that our house felt special and memorable during your stay.
At the same time, we really appreciate you bringing this situation to our attention. We would like to reassure you that this is not aligned with the true core of what Illa stands for. Therefore, we have taken immediate measures and actions within the team to ensure this does not repeat itself.
Your feedback is incredibly valuable in helping us improve, and we’re grateful that you shared it so openly. We truly hope to have the opportunity to welcome you back in the future and provide you with a flawless experience from start to finish.
Warm regards,
General Manager
Thank you so much for taking the time to share such a thoughtful review and choosing Illa to be your home in Quito. We’re truly happy to hear that you enjoyed the atmosphere, design, and experience at Illa, it means a lot to us that our house felt special and memorable during your stay.
At the same time, we really appreciate you bringing this situation to our attention. We would like to reassure you that this is not aligned with the true core of what Illa stands for. Therefore, we have taken immediate measures and actions within the team to ensure this does not repeat itself.
Your feedback is incredibly valuable in helping us improve, and we’re grateful that you shared it so openly. We truly hope to have the opportunity to welcome you back in the future and provide you with a flawless experience from start to finish.
Warm regards,
General Manager
Pariskunta
Kommentti: 22.4.2026
Majoittui: huhti 2026
Great location in a top notched hotel
We stayed in Quito for only two nights and we were very happy with The Illa Experience. The service was top notched and the place is beautiful and artsy. Very unique! Restaurants are top of the line and our views were amazing. Ask for a high floor with a view. Great breakfast. We had to take our food to go on the last morning since our ride was picking us up at 615am. They accommodated us with a boxed breakfast and coffee. Great location to walk the area. Now onto the big trip, Galápagos Islands!!
Pariskunta
Kommentti: 21.4.2026
Majoittui: huhti 2026
An Oasis of tranquility in Quito
Fantastic find in Quito, a small boutique hotel in the old quarter of Quito. Impecable standards, well run and an oasis of elegance, calm & tranquility. Excellent staff, good food, we just can’t fault it
Tutustu alueeseen
Junín E1-44 y Juan Pío Montufar, Quito, 170114, Ecuador|5,48 km keskustasta
Hyvä tietää
Lapset ovat tervetulleita tähän hotelliin
Kaikki ikäryhmät
85 € (USD99) henkilöltä yötä kohden
2-vuotias tai nuorempi
Ilmainen
Lemmikkieläimiä ei sallita
Aamiainen saatavilla
Aamiaisajat
07:00–10:00 ajalla Maanantai–Sunnuntai
Ilmoitathan majoituspaikalle Illa Experience Hotel etukäteen arvioidun saapumisaikasi. Voit kirjoittaa sen Lisätietoja-kohtaan varausta tehdessäsi tai ottaa yhteyttä suoraan majoituspaikkaan. Yhteystiedot löytyvät varausvahvistuksesta. Koronaviruksen (COVID-19) vuoksi tässä majoituspaikassa noudatetaan tehostettuja turvallisuus- ja puhtaanapitotoimia.
Tämä hotelli hyväksyy seuraavat maksutavat:
Cash
Illa Experience Hotel: UKK
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