DAS Schmöckwitz
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Poimintoja
Sisäänkirjautuminen alkaen: | 15.00 |
|---|---|
Uloskirjautuminen ennen: | 11.00 |
Lemmikit | Lemmikkieläimet sallittu ilmaiseksi |
Mukavuudet
Lisää tietoa hotellista DAS Schmöckwitz
DAS Schmöckwitz
DAS SCHMÖCKWITZ is peacefully situated directly at a nature preserve in southeast Berlin. The Hotel offers non-smoking rooms with free WiFi, a private bathroom with shower.
Kommentti: 24.6.2025
Majoittui: kesä 2025
Very good pizzas on the hotel terrace
Kommentti: 6.10.2024
Majoittui: loka 2024
Very questionable restaurant
Unfortunately, you can't say the same for the restaurant service.
The menu featured only offers of pizza as a main course, exactly 5 variants.
Unfortunately, it also appeared that the operator was a temporary worker with no professional knowledge. They tried, but confusion with the orders and lack of any overview were unfortunately to be noted.
We had ordered for 1 p.m., the last of the group got their dinner at 2:30 p.m.
Probably there was only one pizza oven that could fit 3 pizzas.....
The quality of the pizza was not objectionable.
All in all, visiting this restaurant is not recommended.
Kommentti: 17.9.2024
Majoittui: syys 2024
We will be back and that says it ALL.
Kommentti: 13.9.2022
Majoittui: syys 2022
Not what you expect
Kommentti: 9.7.2022
Majoittui: kesä 2022
Awful hotel in a rubbish setting with terrible customer service.
The hotel itself is in the middle of nowhere, not their fault, I’ll grant you, but a challenge when not even the taxi drivers can find it!
The rooms are super-basic. Think youth hostel dormitory as opposed to any normal 3* hotel. It’s the kind of room you maybe stayed in when you were at school and went on one of those outdoor adventure weeks when you were 11 or 12. Yeah, that. It’s a good analogy as the beds were absolutely tiny too. As for amenities, what amenities?
However, all of this pales into insignificance when you then get in to the customer service aspects of it. As I was there on business, I needed an invoice. Pretty standard stuff, right? When I asked for it on checking out, I was told “we’ll email it straight to you.” Nothing. On getting back to the UK, I tried calling. Every call goes straight to voicemail. I tried emailing. Not a thing. I tried contacting them via the Booking.com message function and then their Customer Service. Not a sausage.
Finally after repeated back-to-back dials until the answerphone was clearly full, someone answered, clearly frustrated that the call had interrupted their day, and finally (after four attempts getting my email address wrong) managed to send me it.
Awful hotel in a rubbish setting with terrible customer service. I’d have been better off pitching a tent.
Erinomainen sijainti
Wernsdorfer Straße 43, Treptow-Köpenick, Berliini, 12527, Saksa|25,3 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
15.00
Uloskirjautuminen ennen:
11.00
Hyvä tietää
Lemmikkieläimet sallittu ilmaiseksi
Lisävuoteet ovat saatavilla lisämaksusta huoneen koosta riippuen.
