Hotel Château Héloïse
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Poimintoja
Sisäänkirjautuminen alkaen: | 16.00 |
|---|---|
Uloskirjautuminen ennen: | 11.00 |
Mukavuudet
Lisää tietoa hotellista Hotel Château Héloïse
Hotel Château Héloïse
Hotel Château Héloïse sijaitsee maaseudulla. Kulttuurikohteista kiinnostuneiden kannattaa lisätä Abbevillen kaupunginteatteri ja Verrièresin perinnemuseo listalleen, ja alueen mielenkiintoisiin maamerkkeihin kuuluvat Ramburesin linna ja Longin linna. Haluatko osallistua johonkin tapahtumaan tai käydä matsissa vierailusi aikana? Tarkista kohteiden Stadium Automobile d'Abbevillen kilpa-autorata ja Stade de la Licorne -stadion tapahtumakalenteri. Kuntosali, kylpyläpalvelut ja concierge-palvelut kuuluvat tämän hotellin palveluihin. Käytössäsi on myös ilmainen langaton internetyhteys julkisissa tiloissa ja omatoiminen pysäköinti. Lisäksi majoituspaikassa on kirjasto, kiertoajelu-/lippupalvelu ja puutarha. Hotel Château Héloïse tarjoaa 14 huonetta, joissa on minibaari ja espressokoneet. Jokainen huone on yksilöllisesti sisustettu ja kalustettu. 130-senttinen älytelevisio, kaapelikanavat ja Netflix. Huoneissa on osittain avoimet kylpyhuoneet. Kylpyhuoneista löytyy kylpytakit, tohvelit, ilmaiset hygieniatuotteet ja hiustenkuivaaja. Asiakkaat voivat surffata verkossa käyttämällä huonehintaan sisältyvää langatonta internetyhteyttä. Liiketoimintaa tukeviin palveluihin kuuluvat työpöydät ja tallelokerot sekä puhelin; ilmaiset paikallispuhelut ovat myös tarjolla (voimassa saattaa olla rajoituksia). Lisäksi huoneissa on ilmainen pullovesi ja kahvin-/teenkeitin. Allergiatestatut vuodevaatteet ja silitysrauta/-lauta ovat saatavilla pyynnöstä. Siivous on saatavilla päivittäin. Tässä hotellissa käytössäsi on kuntosali.
UK
Kommentti: 3.8.2026
Majoittui: heinä 2026
Perfection in every way
UK
Kommentti: 22.7.2026
Majoittui: touko 2026
Beautiful Chateau with extensive grounds
Kommentti: 12.7.2026
Majoittui: kesä 2026
Lovely chateau let down by mostly indifferent staff and NO disabled access for breakfast or dinner
It was therefore disappointing not to be told this upon checking in - and even worse to only find out in the morning when it was time for breakfast. However, knowing our predicament as my Mother can only use a wheelchair, a staff member still had to be prompted to lay the table outside the room and to help me get the very limited breakfast that was available across the garden and courtyard so at least my Mother had something to eat and drink with her medication. As lovely as it was sitting outside on a summer's morning before the sun got too hot, it spoilt an otherwise tranquil setting. However, when we ordered just a croque-monsieur about 7.30pm as that's about all the staff member said he could do, it took nearly an hour to be brought to our room even though there was only one table of 4 guests eating that evening which he seemed to be more focused on.
On the second night, the same meal was brought within 15 minutes by a different staff member, served with a smile and some water thoughtfully accompanied it. On the second morning, breakfast was again a disappointment and I had to wait to even get the coffee machine working as there were hardly any staff around again - so I hope Heloise the owner takes all this on board and positively addresses it as these shortcomings really let the hotel down.
Kommentti: 11.4.2026
Majoittui: huhti 2026
Easily avoid.
When provided the room in the stable conversion, there was no bed set up for the child, which we raised with the staff member upon checking in around 4pm, this was only then offered to be set up by 10.30pm by which we time we were all tired, declined and was given another room for my partner to sleep with the child.
Breakfast was expensive, and very much self service. We were pointed to the table with platter arranged, and not to any coffee machine and again was left on our own.
Upon arriving a second time (this time just the son, the dog and myself) the very next week with the hope for a better experience, we were again sadly let down. We noticed a wedding being set up in their events space for the next day and despite suddenly lots of staff appearing out of the wood work,none of them were in the reception, bar or restaurant and were instead all hands on deck for the wedding. When eventually getting the attention of a staff member, we were again finding ourselves with lack of language so used app to translate.
Later on after using the snooker table and cinema room (which I’ll give credit to venue for having) we began checking the room out, we were given a double bedroom where there was a large mound of human hair in the shower cubicle - see picture!!! Absolutely unacceptable. When complained to a member of staff (once found one), I was just met with a shrug of shoulders and told they would clean. No real apology, although was advised it was a new member of staff to blame…
We attempted to give dinner another go, given there aren’t many other choices nearby, provided a pre order for two of us for 7pm. After being seated, we were again left in a cold room with no atmosphere/background music nor staff to wait on us. Food turned up not warm and had all the wedding guests setting up around us with boxes in all the communal spaces. Went back to the room to find a hairband on the side table- totally not a clean level of hygiene within the room. When checking out the next day, the whole hotel was running riot with each room taken up by wedding party getting ready, I’m certainly glad we didn’t participate in breakfast. When highlighting the hairband also being found, I was provided a refund on the dog fee. They also tried charging me for the room again, even though it was already paid for, then tried asking me to pay the difference on their system to Expedia. After back and forth, this was eventually agreed that the room had indeed been paid for.
Overall, no background music, no welcoming atmosphere, I wouldn’t suggest this venue shouldn’t be a hotel, it clearly does well with events and should just stay that way if it doesn’t want to look after hotel guests trying to also use it. Felt more of a hinderance than a valued returning guest.
Looking at all the other honest reviews, I can’t wait to read all the excuses from the venue and how it’ll be somehow my fault for having two bad stays.
BE
Kommentti: 21.3.2026
Majoittui: maalis 2026
Excellent surprise
Erittäin hyvä sijainti
267 Rue Isaïe Niquet, Mérélessart, 80490, Ranska|0,58 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
16.00
Uloskirjautuminen ennen:
11.00
Hyvä tietää
Jos haluat lisätietoja lisävuoteiden lisäämisestä, ota yhteyttä hotelliin.
