Scandic Hakaniemi
+ 90
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Poimintoja
Sisäänkirjautuminen alkaen: | 16.00 |
|---|---|
Uloskirjautuminen ennen: | 12.00 |
Lemmikit | Lemmikkieläimet sallittu lisämaksusta |
Mukavuudet
Wi-Fi
Pysäköinti
Kuntoilukeskus
Vastaanottotiskin työntekijä aina paikalla
Ravintola
Tupakointi kielletty
Lisää tietoa hotellista Scandic Hakaniemi
Scandic Hakaniemi
Tämä moderni hotelli sijaitsee vilkkaassa Hakaniemessä alle 5 minuutin metromatkan päässä Helsingin päärautatieasemalta. WiFi on käytettävissä maksutta 1 Gt:n tiedonsiirtorajaan asti, ja asiakkailla on pääsy saunaan.
Arvostelut tarjoaa 
Nimetön matkustaja
Kommentti: 28.9.2026
Majoittui: syys 2026
8th floor room was very quiet, we barely heard any noise from corridor and other rooms. It was very clean. Only disappoinment was that tv didn't have netflix or casting possibility
Perhe
Kommentti: 13.8.2026
Majoittui: elo 2026
Not as good as past experiences.
I have stayed at Scandic a few times, when I have visited Finland to see family. This time my experience wasn’t as good.
In previous visits breakfast was included, but on my recent visit, to have breakfast would cost €20 a day and no discount for my youngest at 14.
The gym has got worst, as there is hardly any equipment remaining.
Also, rewards points is a joke. I had over 10,000 points and I receive emails saying I can book an extra night, but when I try, they have a get out clause that don’t allow this.
I was allowed to use my points for 1x breakfast at €20, however a room is €100, so this seems unfair.
Staff are very helpful and polite, it’s the overall charges, facilities and points incentive that I am marking down my Scandic experience.
In previous visits breakfast was included, but on my recent visit, to have breakfast would cost €20 a day and no discount for my youngest at 14.
The gym has got worst, as there is hardly any equipment remaining.
Also, rewards points is a joke. I had over 10,000 points and I receive emails saying I can book an extra night, but when I try, they have a get out clause that don’t allow this.
I was allowed to use my points for 1x breakfast at €20, however a room is €100, so this seems unfair.
Staff are very helpful and polite, it’s the overall charges, facilities and points incentive that I am marking down my Scandic experience.
Hotellin vastaus
Kommentti: 20.8.2026
Hello,
Thank you for your visit and for taking the time to share your feedback.
I'm pleased to hear that you found our staff helpful and polite.
I'm sorry that this stay did not live up to your previous experiences with Scandic. Some of the services you mention, such as Scandic Friends benefits and the use of reward points, are explained on the Scandic Hotels website, where all membership benefits and redemption options can be viewed in detail.
Thank you as well for sharing your comments regarding the gym and your overall experience.
Kind regards,
Jenna
Duty Manager
Thank you for your visit and for taking the time to share your feedback.
I'm pleased to hear that you found our staff helpful and polite.
I'm sorry that this stay did not live up to your previous experiences with Scandic. Some of the services you mention, such as Scandic Friends benefits and the use of reward points, are explained on the Scandic Hotels website, where all membership benefits and redemption options can be viewed in detail.
Thank you as well for sharing your comments regarding the gym and your overall experience.
Kind regards,
Jenna
Duty Manager
Perhe
Kommentti: 7.8.2026
Majoittui: elo 2026
Highly recommended
Excellent experience, very kind and helpful staff in case of need, clean. Excellent breakfast. Optimal location, both for reaching the city center and the station which are located about 1.5 km away. In front of the hotel there are buses, trolleybuses and the metro.
Hotellin vastaus
Kommentti: 20.8.2026
Hello,
Thank you for your visit and for taking the time to share your experience with us!
I am delighted to hear that you had such a positive stay. Thank you for your kind words about our team. It is always rewarding to hear that our staff helped make a visit enjoyable.
It is also wonderful to know that our location and breakfast contributed to a great overall experience.
We hope to have the pleasure of welcoming you back to Helsinki again soon!
Kind regards,
Jenna
Duty Manager
Thank you for your visit and for taking the time to share your experience with us!
I am delighted to hear that you had such a positive stay. Thank you for your kind words about our team. It is always rewarding to hear that our staff helped make a visit enjoyable.
It is also wonderful to know that our location and breakfast contributed to a great overall experience.
We hope to have the pleasure of welcoming you back to Helsinki again soon!
Kind regards,
Jenna
Duty Manager
Perhe
Kommentti: 1.8.2026
Majoittui: heinä 2026
Rather stay elsewhere
Feels bad and old. No lounge or bar. There was no kettle or minibar in the room. We got good help at the reception to upgrade us to another room (for payment of course) but there smelled like drains in the bathroom.
The cleaner came every morning and knocked to ask if we wanted to get cleaning that day when we were still getting ready in the morning. The playroom is tiny, dark and confined with very little opportunity for play, the children thought it was scary and did not even want to go in there. We rather at Scandic paasi around the corner, easily worth extra money.
The cleaner came every morning and knocked to ask if we wanted to get cleaning that day when we were still getting ready in the morning. The playroom is tiny, dark and confined with very little opportunity for play, the children thought it was scary and did not even want to go in there. We rather at Scandic paasi around the corner, easily worth extra money.
Hotellin vastaus
Kommentti: 20.8.2026
Hello,
Thank you for your visit and for taking the time to share your feedback.
I am sorry to hear that your stay did not meet your expectations. It is disappointing to read that several aspects of your visit left such a negative impression, particularly as we always aim to provide a comfortable and welcoming experience for both our adult and younger guests.
Thank you for highlighting the helpful service you received from our reception team. At the same time, I appreciate your honest comments regarding the room, facilities, and overall experience. Feedback such as yours helps us identify where we need to improve.
Kind regards,
Jenna
Duty Manager
Thank you for your visit and for taking the time to share your feedback.
I am sorry to hear that your stay did not meet your expectations. It is disappointing to read that several aspects of your visit left such a negative impression, particularly as we always aim to provide a comfortable and welcoming experience for both our adult and younger guests.
Thank you for highlighting the helpful service you received from our reception team. At the same time, I appreciate your honest comments regarding the room, facilities, and overall experience. Feedback such as yours helps us identify where we need to improve.
Kind regards,
Jenna
Duty Manager
Perhe
Kommentti: 19.7.2026
Majoittui: heinä 2026
The room was good for the price. The breakfast was not worth it.
The room was what to expect within the price range. For a superior class room you get a robe but no slippers as they are sold separately which is weird as the Sauna was on a different floor.
For a Superior Family Four room the kids have not been in their mind of when they planned the room. As there was no possibility for the kids to wash their hands when the soap was unreachable of the kids.
There were dirty mugs in the room which makes one wonder if the cleaners even check if the mugs are used or not?
The kids playroom was poor. A small space with no paper or pens for coloring only few toys for small toddlers and some books.
The breakfast was not worth the 11€. The food was stall and looked and tasted at yesterday's food or that it have been left out in the open for days. That so called bacon was heavily burnt, the croissants was like eating cardboard, and the overnight porridge tasted terrible. The ham slices looked gray and not so appealing to eat. Many plates on the breakfast was probably old with a lot of wear and looked dirty, or poorly cleaned.
For a Superior Family Four room the kids have not been in their mind of when they planned the room. As there was no possibility for the kids to wash their hands when the soap was unreachable of the kids.
There were dirty mugs in the room which makes one wonder if the cleaners even check if the mugs are used or not?
The kids playroom was poor. A small space with no paper or pens for coloring only few toys for small toddlers and some books.
The breakfast was not worth the 11€. The food was stall and looked and tasted at yesterday's food or that it have been left out in the open for days. That so called bacon was heavily burnt, the croissants was like eating cardboard, and the overnight porridge tasted terrible. The ham slices looked gray and not so appealing to eat. Many plates on the breakfast was probably old with a lot of wear and looked dirty, or poorly cleaned.
Hotellin vastaus
Kommentti: 24.7.2026
Dear pateickG9942EG,
Thank you for taking the time to share your feedback.
I am pleased to hear that you found the room to offer good value for money. However, I am sorry that several aspects of your stay, particularly the breakfast experience, did not meet your expectations.
Cleanliness, comfort and the quality of our breakfast are areas we take very seriously, and it is disappointing to hear that we fell short during your visit. Your comments have been shared with the relevant teams so that we can review these matters and make improvements where needed.
We appreciate your honest feedback and hope to have the opportunity to welcome you again and provide a much better experience.
Kind regards,
Jenna
Duty Manager
Scandic Hakaniemi
Thank you for taking the time to share your feedback.
I am pleased to hear that you found the room to offer good value for money. However, I am sorry that several aspects of your stay, particularly the breakfast experience, did not meet your expectations.
Cleanliness, comfort and the quality of our breakfast are areas we take very seriously, and it is disappointing to hear that we fell short during your visit. Your comments have been shared with the relevant teams so that we can review these matters and make improvements where needed.
We appreciate your honest feedback and hope to have the opportunity to welcome you again and provide a much better experience.
Kind regards,
Jenna
Duty Manager
Scandic Hakaniemi
Erittäin hyvä sijainti
Siltasaarenkatu 14, Siltasaari, Helsinki, 00530, Suomi|1,44 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
16.00
Uloskirjautuminen ennen:
12.00
Hyvä tietää
Lemmikkieläimet sallittu lisämaksusta
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Scandic Hakaniemi: UKK
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