Leonardo Hotel & Residenz München
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Poimintoja
Sisäänkirjautuminen alkaen: | 15.00 |
|---|---|
Uloskirjautuminen ennen: | 12.00 |
Lemmikit | Lemmikkieläimet sallittu lisämaksusta |
Mukavuudet
Wi-Fi
Pysäköinti
Ilmastointi
Kuntoilukeskus
Vastaanottotiskin työntekijä aina paikalla
Ravintola
Lisää tietoa hotellista Leonardo Hotel & Residenz München
Leonardo Hotel & Residenz München
Leonardo Hotel & Residenz München sijaitsee Münchenissä 3 km:n päässä München Ostin rautatieasemalta. Majoituspaikassa on kuntokeskus, yksityinen pysäköintialue, yhteinen oleskelutila ja terassi.
Arvostelut tarjoaa 
Perhe
UK
Kommentti: 18.7.2026
Majoittui: heinä 2026
A good stay with family. We had 2 rooms. Quiet location
We had a great time staying at this hotel. In a residential area, so its very quiet at night. Felt very safe too. A few mini super markets along the streets open after the local Penny's close at 8pm.
There is a few very good local restaurants walking to nearby also. The U Bahn is not far.
Staff are friendly and informative.
Rooms were clean and would recommend this place
There is a few very good local restaurants walking to nearby also. The U Bahn is not far.
Staff are friendly and informative.
Rooms were clean and would recommend this place
Hotellin vastaus
Kommentti: 20.7.2026
Dear Scarybiccies,
thank you very much for your wonderful feedback.
We are delighted to hear that you and your family enjoyed your stay with us. It is great to know that you appreciated the quiet location, the cleanliness of the rooms, and the friendly and helpful service provided by our team.
Thank you also for your recommendation. We are happy that you felt comfortable and safe during your stay and would be pleased to welcome you and your family again in the future.
Kind regards,
Melanie Brandenburger
Cluster Guest Relations Manager
thank you very much for your wonderful feedback.
We are delighted to hear that you and your family enjoyed your stay with us. It is great to know that you appreciated the quiet location, the cleanliness of the rooms, and the friendly and helpful service provided by our team.
Thank you also for your recommendation. We are happy that you felt comfortable and safe during your stay and would be pleased to welcome you and your family again in the future.
Kind regards,
Melanie Brandenburger
Cluster Guest Relations Manager
Perhe
Kommentti: 20.8.2026
Majoittui: elo 2026
Disappointing and dirty
As soon as I arrived at the reception, two girls were laughing boisterously among themselves; I wasn't even welcomed! The hotel is dirty, the staff is rude. The carpets smell, and the coffee glasses and accompanying spoons are dirty! I had to clean the toilet seat as soon as I arrived in the bathroom because of a suspicious stain! The location is perfect, right next to the U-line subway, a 3-minute walk away, but that is the only strong point.
Hotellin vastaus
Kommentti: 21.8.2026
Dear Guest,
Thank you for sharing your feedback with us.
We are pleased that you appreciated the convenient location close to the underground.
At the same time, we are sorry that you had such a negative impression of our hotel and our team. Our staff always aims to welcome guests in a friendly and attentive manner. We regret that your arrival gave you a different impression. It may have been a brief moment that you experienced differently, but we understand that this nevertheless left a negative impression.
Regarding the cleanliness of the room, we take your comments seriously. However, we are unable to fully understand or verify some of the points described, as no concerns regarding the room or cleanliness were brought to our attention at any time during your stay. Had we been informed, we would have been happy to investigate the situation immediately and take appropriate action.
We regret that your stay did not meet your expectations and appreciate you taking the time to share your feedback with us.
Kind regards
Melanie Brandenburger
Cluster Guest Relations Manager
Thank you for sharing your feedback with us.
We are pleased that you appreciated the convenient location close to the underground.
At the same time, we are sorry that you had such a negative impression of our hotel and our team. Our staff always aims to welcome guests in a friendly and attentive manner. We regret that your arrival gave you a different impression. It may have been a brief moment that you experienced differently, but we understand that this nevertheless left a negative impression.
Regarding the cleanliness of the room, we take your comments seriously. However, we are unable to fully understand or verify some of the points described, as no concerns regarding the room or cleanliness were brought to our attention at any time during your stay. Had we been informed, we would have been happy to investigate the situation immediately and take appropriate action.
We regret that your stay did not meet your expectations and appreciate you taking the time to share your feedback with us.
Kind regards
Melanie Brandenburger
Cluster Guest Relations Manager
Perhe
Kommentti: 19.8.2026
Majoittui: elo 2026
Disappointing
Upon arrival, the beds looked made without a change of sheets...they were quite wrinkled. In the room, we had an induction kitchenette, but I had to ask several times for the necessary cookware, and the smoke alarm went off twice out of 4 because the ventilation system is very, very poor.
The hotel staff does not inform guests of the need to have the green sticker if arriving by car, so you are at risk of a fine without knowing it. The hotel parking is very expensive: €19 per day. They do not warn you that public parking is free on Sundays and holidays.
On the last day, returning after an all-day trip, we found the room door open...the cleaning staff forgot to close it!!! In the lobby, they just said that they also thought it was not a good thing and that they would report it to the staff...
We appreciated the complimentary daily bottle of water and the coffee pods (1 per person).
The subway is a 5-minute walk away.
The hotel staff does not inform guests of the need to have the green sticker if arriving by car, so you are at risk of a fine without knowing it. The hotel parking is very expensive: €19 per day. They do not warn you that public parking is free on Sundays and holidays.
On the last day, returning after an all-day trip, we found the room door open...the cleaning staff forgot to close it!!! In the lobby, they just said that they also thought it was not a good thing and that they would report it to the staff...
We appreciated the complimentary daily bottle of water and the coffee pods (1 per person).
The subway is a 5-minute walk away.
Hotellin vastaus
Kommentti: 21.8.2026
Dear Guest,
hank you for taking the time to share such detailed feedback. We are pleased that you appreciated the complimentary water and coffee in the room as well as the convenient location close to the underground.
At the same time, we are very sorry that several aspects of your stay did not meet your expectations. In particular, finding your room door open after returning from your day out is understandably concerning. This should not happen, and we regret that the response at reception did not meet your expectations. We have taken your feedback seriously and shared it with the responsible team.
We also apologize for the inconvenience regarding the kitchenette equipment and the issues you experienced with the ventilation and smoke alarm.
As local driving regulations may vary, we recommend that guests travelling by car check the applicable requirements before arrival. Should you have any questions, our team is always happy to assist wherever possible.
Our parking garage is available for €19 per day. We understand that parking costs are an important consideration and appreciate your feedback.
Thank you again for your open comments. We regret that your overall experience was disappointing and hope that we will have the opportunity to welcome you again under better circumstances.
Kind regards
Melanie Brandenburger
Cluster Guest Relations Manager
hank you for taking the time to share such detailed feedback. We are pleased that you appreciated the complimentary water and coffee in the room as well as the convenient location close to the underground.
At the same time, we are very sorry that several aspects of your stay did not meet your expectations. In particular, finding your room door open after returning from your day out is understandably concerning. This should not happen, and we regret that the response at reception did not meet your expectations. We have taken your feedback seriously and shared it with the responsible team.
We also apologize for the inconvenience regarding the kitchenette equipment and the issues you experienced with the ventilation and smoke alarm.
As local driving regulations may vary, we recommend that guests travelling by car check the applicable requirements before arrival. Should you have any questions, our team is always happy to assist wherever possible.
Our parking garage is available for €19 per day. We understand that parking costs are an important consideration and appreciate your feedback.
Thank you again for your open comments. We regret that your overall experience was disappointing and hope that we will have the opportunity to welcome you again under better circumstances.
Kind regards
Melanie Brandenburger
Cluster Guest Relations Manager
Nimetön matkustaja
Kommentti: 21.7.2026
Majoittui: heinä 2026
We were very pleased to receive an upgraded room however cleaning (in particular dusting) could be very much improved. Beds not the most comfortable unfortunately. Breakfast was decent although varied. Greater expectations for the price paid.
Nimetön matkustaja
Kommentti: 8.9.2026
Majoittui: syys 2026
It is our second time in this hotel, we liked and it is well located
Sijainti
Heimgartenstr. 14, Obergiesing, München, 81539, Saksa|2,59 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
15.00
Uloskirjautuminen ennen:
12.00
Hyvä tietää
Lemmikkieläimet sallittu lisämaksusta
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Leonardo Hotel & Residenz München: UKK
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