Hotel la Verticale
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Poimintoja
Sisäänkirjautuminen alkaen: | 16.00 |
|---|---|
Uloskirjautuminen ennen: | 11.00 |
Lemmikit | Lemmikkieläimet sallittu lisämaksusta |
Mukavuudet
Lisää tietoa hotellista Hotel la Verticale
Hotel la Verticale
Hôtel La Verticale Chamonix sijaitsee kohteessa Chamonix'n keskusta lähellä rautatieasemaa ja lähellä teemapuistoa. Aiguille du Midi -köysirata ja Flainen hiihtokeskus ovat hyviä kohteita, jos etsit aktiviteetteja lomallesi, ja alueen luonnonkauneuteen voi tutustua kohteessa Mont Blanc (vuori). Patinoire de Chamonixin luistelurata ja Chemin de fer du Montenvers ovat myös vierailun arvoisia. Lähistöllä voit hemmotella itseäsi kauneus-/terveyskylpylässä, tai osallistua ulkoilma-aktiviteetteihin, joihin kuuluu vaellus-/pyöräilyreitit. Baari/aulabaari, kokoushuone ja kirjasto kuuluvat tämän savuttoman hotellin palveluihin. Wi-Fi yleisissä tiloissa on ilmainen. Lisäksi majoituspaikassa on express-sisäänkirjautuminen, express-uloskirjautuminen ja ilmaiset sanomalehdet. Hôtel La Verticale Chamonix tarjoaa 24 huonetta, joissa on hiustenkuivaaja ja ilmaiset hygieniatuotteet. Huoneissa on taulutelevisio. Kylpyhuoneista löytyy suihku. Asiakkaat voivat surffata verkossa käyttämällä huonehintaan sisältyvää langatonta internetyhteyttä. Siivous on saatavilla päivittäin. Seuraavat aktiviteetit ovat saatavilla joko paikan päällä tai sen lähistöllä, ja ne saattavat olla maksullisia.
Kommentti: 30.9.2026
Majoittui: syys 2026
Kommentti: 12.4.2026
Majoittui: elo 2025
Severe bed bug infestation
When we reported the issue, the hotel suggested that the bed bugs could have come with us in our luggage or from other resent guests, even though we found both adult bed bugs and nymphs visibly crawling in cracks in the walls. This clearly indicates a long-standing infestation that could not possibly have originated from us. After looking through other reviews, we also noticed that previous guests have reported similar experiences and received the same dismissive response.
While the hotel arranged alternative accommodation for our final night after our request, the infestation forced us to cancel onward travel plans, book extra nights at another hotel, and pay for professional decontamination of our belongings to prevent further spread.
The hotel initially offered us compensation of 300 €, but later refused to honor this, referring us instead to Booking.com. Booking.com however provided a refund from half the total cost for the La Verticale stay.
This was an extremely stressful experience. Bed bugs should never be present in a hotel room, and the way the hotel handled the situation left us very disappointed. Guests deserve transparency and future travelers should be aware that this appears to be a recurring problem at this property.
Hotellin vastaus
Kommentti: 26.4.2026
Thank you for your review following your stay with us last summer.
We are sorry to read your comments and feel it is important to clarify the situation so that future guests have an accurate understanding of what occurred.
We remember your stay well, including the unfortunate incident involving suspected bed bugs in your room. After a few days, you informed us late at night, after reception had closed. Despite this, we responded immediately and took action without delay. As our hotel—and most of Chamonix—was fully booked, we made every effort to find you alternative accommodation and succeeded in securing a room in another hotel at a higher rate, which we covered. This reflects our commitment to the safety and comfort of our guests.
The following morning, we followed all standard procedures required in such situations. A specialized pest control company was called in immediately to inspect and treat the room thoroughly.
We would like to clearly emphasize that the presence of bed bugs is not a sign of a dirty or poorly maintained hotel. Bed bugs can be transported unknowingly and may appear in any type of accommodation, including high-end and luxury hotels. This was a known issue across France during the summer of 2025, affecting many public and private spaces.
In this situation, we acted exactly as we are expected to: we responded immediately, relocated you at our expense, arranged professional treatment, and offered a refund. As it is impossible to determine the origin of such an issue, we handled the matter responsibly and without placing blame.
We fully understand the inconvenience and discomfort this caused and sincerely regret the impact on your stay. However, we would like to reassure future guests that this incident does not reflect the cleanliness standards of our hotel, and that all appropriate measures were taken promptly and professionally. We have not had any similar reports since.
Thank you again for your stay, and we hope you were still able to enjoy your time in Chamonix.
Kind regards,
Camelia Murray
Manager Core Hotels
Kommentti: 23.7.2026
Majoittui: heinä 2026
Kommentti: 17.7.2026
Majoittui: heinä 2026
Would highly recommend for a family or non family. Great price as well for budget friendly folks.
Kommentti: 28.6.2026
Majoittui: kesä 2026
The staff were extremely helpful. The rooms were clean. My room had a wonderful veiw of Mont Blanc.
It was very difficult to find the hotel. I walked in a several block circle several times before finally finding it by asking someone at a cheese shop, and even then, I did another smaller loop before I found it. Note ... it's across from a nice cheese shop on the main shopping street and kind of behind the U stroe.
Erittäin hyvä sijainti
25 Imp. de l'Androsace, Chamonix, 74400, Ranska|0,07 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
16.00
Uloskirjautuminen ennen:
11.00
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