Kongoni Camp
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Poimintoja
Sisäänkirjautuminen alkaen: | 14.00 |
|---|---|
Uloskirjautuminen ennen: | 11.00 |
Lemmikit | Lemmikkieläimiä ei sallita |
Mukavuudet
Lisää tietoa hotellista Kongoni Camp
Kongoni Camp
Kongoni Camp sijaitsee kohteessa Nanyuki. Nanyuki Show Groundin huvipuisto on paikallinen nähtävyys, ja Mount Kenyan kansallispuisto ja Ol Pejeta Conservancy ovat hyviä kohteita, joissa ihailla paikallista luonnonkauneutta. Tämän savuttoman hotellin palveluihin kuuluu ulkouima-allas, ympäri vuorokauden auki oleva vastaanotto ja ilmainen omatoiminen pysäköinti. Wi-Fi yleisissä tiloissa on ilmainen. Kongoni Camp tarjoaa 24 huonetta. Taulutelevisio, digitaalikanavat. Kylpyhuoneista löytyy suihkun ja kylpyammeen yhdistelmä. Siivous on saatavilla päivittäin. Tässä hotellissa käytössäsi on ulkouima-allas.
Kommentti: 1.7.2025
Majoittui: touko 2025
Awesome
Kommentti: 7.2.2026
Majoittui: helmi 2026
Okay for one night
The staff at the restaurant was excellent, the food was okay with limited vegetarian options.
Not great value but okay.
Kommentti: 18.1.2025
Majoittui: tammi 2025
Good value for money Close to many Safari parks as a working stay great. Would not stay for holidays.
Breakfast was reasonable but not exceptional. Ate in the restaurant a few nights and had some very good meals. There was a pool and spa because of work I didn't use them. Room was standard no smoke alarms however being a regular visitor to Kenya this is common so I used my travel smoke alarm.
Hotellin vastaus
Kommentti: 29.6.2025
We are delighted to hear that you found our location convenient for your work and appreciated the value we offer, along with the warm hospitality of our team. Your kind words about our staff and restaurant meals are truly appreciated and will be shared with the team as encouragement to continue delivering genuine and attentive service.
We have also taken note of your constructive feedback regarding the breakfast and the room facilities. While we’re glad you found the room suitable for your working needs, we do aim to ensure that all areas of the guest experience—including breakfast offerings and in-room safety features—are continually reviewed and improved. We appreciate you highlighting the absence of a smoke alarm in the room. While, as you rightly mentioned, this may still be common in some parts of the region, we recognize the importance of guest safety and are actively working towards further enhancements in this area.
Should your travels bring you back to Nanyuki—either for business or leisure—we would love the opportunity to host you again, perhaps in one of our deluxe rooms which are designed with additional comfort and upgraded amenities.
Thank you once again for your valuable feedback.
Kommentti: 13.2.2025
Majoittui: helmi 2025
Unhealthy and filthy room and bathroom: awful place!
Hotellin vastaus
Kommentti: 29.6.2025
Please allow us to clarify that your stay was booked through a third-party tour company, and we understand there may have been a mismatch between the room type you expected and the one allocated. We truly wish this had been brought to our attention during your stay, as we would have immediately investigated your concerns and offered you an alternative room to ensure your comfort.
Kongoni Camp is nestled within a forested glade on the slopes of Mt. Kenya, offering a peaceful retreat in a natural environment. While we make every effort to ensure our rooms are thoroughly cleaned and treated regularly, the presence of occasional harmless insects such as ants can occur, particularly during certain seasons. That said, the level of discomfort you described is certainly not what we strive for, and we take your comments seriously.
Our team—while youthful—is dedicated, caring, and always eager to assist. We continuously train them to deliver professional service and to be responsive to guest concerns. Had we known of your dissatisfaction at the time, we would have done everything possible to address it immediately.
Your experience has been noted, and we will be reviewing your feedback with our housekeeping and front office teams to ensure any lapses are swiftly corrected.
We appreciate you bringing this to our attention and wish you more enjoyable travels ahead.
Kommentti: 8.2.2025
Majoittui: helmi 2025
Shocking
Bathrooms with damp and mold
Ants/midges on beds and in rooms.
Awful.
The only saving grace was the amazing massage that was in the spa but this is separate from the hotel although on same site.
Would not recommend to anyone.
Hotellin vastaus
Kommentti: 10.2.2025
We understand that your booking was made through an agent, and you were assigned a standard room as per the reservation. We regret that the room did not meet your expectations and that this caused frustration from the outset. While we do offer a variety of room categories to suit different preferences, we acknowledge that we could have done more to address your concerns during your stay.
Regarding the issues you raised about cleanliness, damp, and pests, please rest assured that we take these matters very seriously. Our housekeeping and maintenance teams have been alerted to investigate and rectify these issues immediately to ensure they do not recur. This is not reflective of our usual standards, and we deeply regret any inconvenience caused.
On a positive note, we are delighted to hear that you enjoyed the massage at our spa. While the spa operates independently, we are proud to have such a facility on-site for our guests’ enjoyment.
We would welcome the opportunity to restore your faith in our hotel. Should you choose to stay with us again, please reach out to us directly so we can personally ensure your stay meets your expectations.
Thank you again for bringing these matters to our attention. We value your feedback as it helps us improve and provide a better experience for all our guests.
Erittäin hyvä sijainti
A2 Off Nanyuki Nanyuki, Nanyuki, 10400, Kenia|1,24 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
14.00
Uloskirjautuminen ennen:
11.00
Hyvä tietää
Lemmikkieläimiä ei sallita
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