Hotel Best Maritim
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Poimintoja
Sisäänkirjautuminen alkaen: | 15.00 |
|---|---|
Uloskirjautuminen ennen: | 12.00 |
Lemmikit | Lemmikkieläimiä ei sallita |
Mukavuudet
Lisää tietoa hotellista Hotel Best Maritim
Hotel Best Maritim
Hotel Best Maritim sijaitsee Vilafotuny Cambrilsin alueella San Peren ranta-alueella. Paikan päällä on ulkouima-altaat aikuisille ja lapsille sekä parvekkeellisia huoneita.
Kommentti: 25.8.2026
Majoittui: elo 2026
AS ALWAYS, EXCELLENT.
Hotellin vastaus
Kommentti: 26.8.2026
Agradecemos sinceramente su positiva valoración sobre nuestro personal y servicios. Es un placer saber que su estancia fue espectacular.
Esperamos darle la bienvenida nuevamente el próximo año para disfrutar de otra maravillosa experiencia en Best Maritim.
Atentamente,
Best Maritim
Kommentti: 31.8.2026
Majoittui: elo 2026
Never come back
Cons:
* The bathroom door is basically a roller-style sliding door, leaving around a 2 cm gap around the edges. There is almost no sound or smell insulation at all. On top of that, the bathroom itself had a noticeable sewage smell.
* The room was extremely small, and the walls felt paper-thin. You could clearly hear people in the neighbouring room, including very private bathroom noises.
* There was often an unpleasant smell coming from the street. The surrounding area also felt dirty, with rubbish and urine smells, and there was regularly a homeless person near the Auchan.
* The sofa bed in the room was in very poor condition. There was a hole near the headboard area, the base was uneven and distorted, and it was uncomfortable to sleep on even for a child.
* The pool area was a constant struggle. Many umbrellas were damaged, and there seemed to be at least three times fewer umbrellas than sun loungers. Even the loungers themselves were not enough. People started reserving them very early in the morning, and umbrellas were sometimes taken from other guests because there simply were not enough.
*No shared mattress is available, it’s just 2 single beds. Even cheapest hotel could merge 2 single beds into 2 big, but not the Best Meritim
* The dishes in the restaurant were often dirty on both sides. Several times I picked up a plate and my hand got dirty with mayonnaise or leftover food from someone else’s meal. This happened repeatedly, not just once.
* During heavy rain, the hotel had serious flooding issues. Dinner was delayed, parts of the buffet area were wet, there were puddles on the floor, and water was dripping from the ceiling, in some places directly near the food. The electricity also kept cutting out. What surprised us most was that there was no apology or gesture from the hotel. Even offering guests complimentary soft drinks would have helped ease the situation. Instead, part of the dining area was closed and guests were let in gradually while staff carefully checked the full-board lists, creating an additional queue in an already chaotic situation.
* The coffee was consistently poor, both in the buffet restaurant and at the bar. It tasted unpleasantly sour.
* The food itself was average and often repetitive. It was also quite obvious that leftovers were reused in later dishes; for example, meat from dinner would appear in soup the next day. Seafood options were very limited.
* Never book a taxi through the hotel. We were quoted €240 for three people to the airport. In our opinion, this was completely unreasonable.
* There is very little to do either inside the hotel or in the immediate surroundings.
Pros:
* The location is convenient.
* Housekeeping was good, and the room was cleaned properly.
* The animation programme may be enjoyable if you speak Spanish, but otherwise it is very difficult to participate and you can feel excluded.
Overall, we would not return to this hotel and, based on this experience, we would not choose this hotel chain again. It is obviously that owner do not invest into hotel, it’s just a cash cow.
Hotellin vastaus
Kommentti: 2.9.2026
Thank you for sharing your detailed feedback regarding your recent stay at Best Maritim. I am sorry to learn that your experience did not meet your expectations, particularly concerning the issues you encountered with the bathroom facilities and room size. I appreciate your comments on the discomfort caused by sound insulation and the condition of the sofa bed, and I understand how these factors detracted from your overall comfort.
I also acknowledge your concerns regarding the pool area and the difficulties associated with the availability of umbrellas and loungers. Your observations about the dining experience, including the cleanliness of dishes and the food quality, have been noted as well. I regret that the weather conditions affected your stay and that the service during this time did not provide the support you required.
We value your feedback as it is crucial for our ongoing efforts to improve our services and facilities. I hope you will reconsider and give us another opportunity in the future.
Best regards,
Best Maritim
Kommentti: 21.8.2026
Majoittui: elo 2026
Tourist trap.
Ideal location right by the sea.
Activity pretty good.
Very kind and efficient housekeeping service
Varied buffet
Among the elements that are truly unworthy of a 4-star hotel:
1/ despite full board you are forced to buy drinks, there is no self-service water (never seen that)
Tip: bring your own water (allowed)
2/ wifi present but unstable and weak therefore unusable
3/ the hallway walls are unfinished and very deteriorated.
4/ the staff at the reception is not always pleasant, several times had the impression of bothering…(few speak French and no effort to understand)
5/ in our accommodation (yet a suite) the shower was unusable (forced to have them intervene)
the doors are eaten away by humidity due to not choosing good materials, the AC was leaking (it was still leaking when we left)
6/ the AC is insufficient, turned off upon arrival (95 degrees when arriving) forced to run it at full blast all the time and as a result very very noisy.
7/ if you want a spot at the pool you will have to do like everyone else, bring your towel and place it on the lounge chair all day long …
8/ no latch to close the toilet and bathroom, very practical for a family with a teenager….
Regarding the general atmosphere, you have to like the style … (not at all a family atmosphere, more of a club for hipsters or elderly people…)
In short, sure to never return there ….
Hotellin vastaus
Kommentti: 24.8.2026
Je vous remercie d'avoir pris le temps de partager votre expérience au Best Maritim. Je suis ravi d'apprendre que vous avez apprécié notre emplacement ainsi que la qualité de notre service de ménage et la variété de notre buffet. Cependant, je suis désolé d'apprendre que certains aspects de votre séjour n'ont pas répondu à vos attentes. Concernant les boissons, nous proposons effectivement un service payant pour les boissons en pension complète, et je comprends que cela puisse surprendre. Je prends note de vos commentaires sur la connexion Wi-Fi et la nécessité d'améliorer l'état des couloirs.
Votre retour sur le personnel à la réception est également important, et je veillerai à ce que notre équipe soit formée pour offrir un service plus accueillant et compréhensif. Les problèmes techniques dans votre suite sont inacceptables et nous nous engageons à ce que cela soit examiné.
Enfin, l'utilisation de serviettes pour réserver des transats est une pratique courante dans de nombreux établissements, mais je comprends que cela puisse être frustrant. Nous vous remercions encore pour vos retours et espérons que vous trouverez un hébergement qui correspond mieux à vos attentes à l'avenir.
Cordialement,
Best Maritim
Kommentti: 4.7.2026
Majoittui: kesä 2026
Nice friendly hotel
Hotellin vastaus
Kommentti: 6.7.2026
Hartelijk dank voor uw positieve feedback over uw verblijf bij Best Maritim. Het is altijd fijn om te horen dat gasten genieten van ons vriendelijke personeel, de nette kamers en de faciliteiten zoals het zwembad en de nabijheid van het strand. Wij waarderen uw opmerking over de bedden en de allergieën. Wij nemen dit mee in onze overwegingen voor toekomstige verbeteringen.
Het doet ons deugd te lezen dat u ons hotel overweegt voor een volgend bezoek.
Met vriendelijke groet,
Best Maritim
Kommentti: 1.5.2026
Excellent location and value... recommend
Erinomainen sijainti
Avenida Diputacion 172-174, Cambrils, 43850, Espanja|4,69 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
15.00
Uloskirjautuminen ennen:
12.00
Hyvä tietää
Lemmikkieläimiä ei sallita
Jos haluat lisätietoja lisävuoteiden lisäämisestä, ota yhteyttä hotelliin.
