Laguna Park 2
+ 115
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Poimintoja
Sisäänkirjautuminen alkaen: | 16.00 |
|---|---|
Uloskirjautuminen ennen: | 12.00 |
Lemmikit | Lemmikkieläimiä ei sallita |
Mukavuudet
Wi-Fi
Pysäköinti
Uima-allas
Vastaanottotiskin työntekijä aina paikalla
Ravintola
Tupakointi kielletty
Lisää tietoa hotellista Laguna Park 2
Laguna Park 2
Tämä tyylikäs ja moderni huoneistokompleksi sijaitsee Etelä-Teneriffan Costa Adejella. Se tarjoaa korkeatasoiset mukavuudet paikan päällä, kuten ulkouima-altaan. Asiakkaat voivat ottaa aurinkoa uima-altaalla.
Arvostelut tarjoaa 
Yksin matkustavat
Kommentti: 4.9.2026
Majoittui: elo 2026
Best place ever!
Best place ever! Food is great people are great and pool is amazing! Rooms abit dated but nearly ever there anyway
Yksin matkustavat
Kommentti: 4.9.2026
Majoittui: syys 2026
Terrible treatment of a solo parent with an autistic child — avoid this hotel
AVIOD THIS HOTEL!
As a solo parent travelling with a non-verbal autistic child, my experience at Laguna Park 2 was nothing short of distressing. I communicated our needs well in advance before even boarding the plane to Tenerife, specifically requesting a ground-floor room without a balcony for safety reasons.
Upon check-in, I was forced to pay an extra €50 just to secure a more suitable room. Despite this, the first room assigned was entirely inaccessible: it required navigating a very steep hill and 24 stone steps. I was completely on my own with a 20kg suitcase, two backpacks, and my child in a pram. To make matters worse, the hotel refused to let my partner—who was staying at a fully booked hotel nearby—onto the property to help me carry my belongings. The staff offered zero assistance.
When I returned to reception in tears explaining I could not manage those steps and hills alone every day just to leave the hotel, they moved me to a room near reception. However, this second room was infested with cockroaches.
They moved me a third time to a room with a balcony (the exact hazard I had paid to avoid), and more cockroaches were found there, too. When I asked for a refund of my €50 fee, management refused and instead offered a fourth room move—again, with no help moving luggage or my child.
I felt completely taken advantage of because I was travelling alone with a vulnerable child. The lack of basic empathy, safety consideration, accessibility, and hygiene is appalling. Do not stay here if you have accessibility needs or young children.
As a solo parent travelling with a non-verbal autistic child, my experience at Laguna Park 2 was nothing short of distressing. I communicated our needs well in advance before even boarding the plane to Tenerife, specifically requesting a ground-floor room without a balcony for safety reasons.
Upon check-in, I was forced to pay an extra €50 just to secure a more suitable room. Despite this, the first room assigned was entirely inaccessible: it required navigating a very steep hill and 24 stone steps. I was completely on my own with a 20kg suitcase, two backpacks, and my child in a pram. To make matters worse, the hotel refused to let my partner—who was staying at a fully booked hotel nearby—onto the property to help me carry my belongings. The staff offered zero assistance.
When I returned to reception in tears explaining I could not manage those steps and hills alone every day just to leave the hotel, they moved me to a room near reception. However, this second room was infested with cockroaches.
They moved me a third time to a room with a balcony (the exact hazard I had paid to avoid), and more cockroaches were found there, too. When I asked for a refund of my €50 fee, management refused and instead offered a fourth room move—again, with no help moving luggage or my child.
I felt completely taken advantage of because I was travelling alone with a vulnerable child. The lack of basic empathy, safety consideration, accessibility, and hygiene is appalling. Do not stay here if you have accessibility needs or young children.
Perhe
Kommentti: 30.8.2026
Majoittui: elo 2026
Decent holiday base
We had a week here as a group of nine, and we had a good time.
Location wise, the hotel is only 20 -30 mins from the airport via coach but be aware it is up a very steep hill, so be cautious booking if you have mobility issues or very young children. You are about a 10-15 minute walk to the shops and restaurants and 10 mins from aqualand.
Word of warning, the shop next door to the hotel is very expensive.
Check in was straight forward and quick, reception is bright and spacious and staff were helpful, we managed to get a late checkout on our last day and it was €30 for 5 hours. There’s a small arcade just beneath reception to keep the kids entertained.
The rooms are basic as were cooking facilities, fridge, hob, microwave, toaster but it was clean, no air conditioning but a fan in the bedroom ( just blows warm air around). We had a good size balcony with a sea view. Rooms were cleaned every other day and bedding and towels replaced as well. The surrounding areas around the rooms is clean and there’s plenty of bins for rubbish. The cleaners all spoke and said hello.
The pool area is a good size and clean, but does have some damaged tiles, these were cordoned off though. Peak season and you could always get a lounger and parasol no matter what time of the day. Life guard on duty everyday and there is shade next to the pool bar if needed. The pool is 1.7m deep at its deepest and slopes off quite quickly but there’s plenty of shallow water.
The bar for evening entertainment is a decent size with plenty of outdoor space, the entertainment is ok but a bit repetitive.
There was only one bar man serving when we were there, so it can take awhile to get a drink and you are limited to two drinks at a time which are in paper cups.
It did get a bit boisterous and noisy later at night due to the groups of younger (18 -25 year olds), with the police having to be called one night
Food was ok, repetive and basic, first night we went down at 8pm and there was next to nothing left to eat, and wasn’t being replaced. We started going down at 7pm and there was no issues so would advise going to eat earlier.
Restaurant hours are
Breakfast 7-30 -1030
Lunch 1300 - 1500
Dinner 1800 - 2100
Not a single member of staff in the restaurant acknowledged you as they walked past.
All in all, it’s a basic hotel in need of a bit of modernisation but you get what you pay for. Yes you are going to get cockroaches ( it’s a hot country), yes there no air con, yes there bits of damage to various bits and pieces but it serves it purpose as a holiday base and yes I would go back.
Location wise, the hotel is only 20 -30 mins from the airport via coach but be aware it is up a very steep hill, so be cautious booking if you have mobility issues or very young children. You are about a 10-15 minute walk to the shops and restaurants and 10 mins from aqualand.
Word of warning, the shop next door to the hotel is very expensive.
Check in was straight forward and quick, reception is bright and spacious and staff were helpful, we managed to get a late checkout on our last day and it was €30 for 5 hours. There’s a small arcade just beneath reception to keep the kids entertained.
The rooms are basic as were cooking facilities, fridge, hob, microwave, toaster but it was clean, no air conditioning but a fan in the bedroom ( just blows warm air around). We had a good size balcony with a sea view. Rooms were cleaned every other day and bedding and towels replaced as well. The surrounding areas around the rooms is clean and there’s plenty of bins for rubbish. The cleaners all spoke and said hello.
The pool area is a good size and clean, but does have some damaged tiles, these were cordoned off though. Peak season and you could always get a lounger and parasol no matter what time of the day. Life guard on duty everyday and there is shade next to the pool bar if needed. The pool is 1.7m deep at its deepest and slopes off quite quickly but there’s plenty of shallow water.
The bar for evening entertainment is a decent size with plenty of outdoor space, the entertainment is ok but a bit repetitive.
There was only one bar man serving when we were there, so it can take awhile to get a drink and you are limited to two drinks at a time which are in paper cups.
It did get a bit boisterous and noisy later at night due to the groups of younger (18 -25 year olds), with the police having to be called one night
Food was ok, repetive and basic, first night we went down at 8pm and there was next to nothing left to eat, and wasn’t being replaced. We started going down at 7pm and there was no issues so would advise going to eat earlier.
Restaurant hours are
Breakfast 7-30 -1030
Lunch 1300 - 1500
Dinner 1800 - 2100
Not a single member of staff in the restaurant acknowledged you as they walked past.
All in all, it’s a basic hotel in need of a bit of modernisation but you get what you pay for. Yes you are going to get cockroaches ( it’s a hot country), yes there no air con, yes there bits of damage to various bits and pieces but it serves it purpose as a holiday base and yes I would go back.
Hotellin vastaus
Kommentti: 1.9.2026
Dear Guest,
Thank you for taking the time to share your detailed feedback. We’re pleased to hear you enjoyed the location, cleanliness, and overall value, and that you would consider returning. We also appreciate your comments and these have been shared with the relevant departments for review and improvement. We hope to welcome you again in the future.
Thank you for taking the time to share your detailed feedback. We’re pleased to hear you enjoyed the location, cleanliness, and overall value, and that you would consider returning. We also appreciate your comments and these have been shared with the relevant departments for review and improvement. We hope to welcome you again in the future.
Perhe
Kommentti: 9.8.2026
Holiday from hell
AVOID!! So disappointing. Booked through Love holiday (never again). Hotel and bedrooms are full of cockroaches. Staff unhelpful and rude. Food absolutely tasteless, served at room temperature, bland, and repetitive. Drinks lack flavour. No entertainment for families. Lose paving, broken sharp handrails, broken furniture!! Currently under reconstruction- very noisy. Ended up being charged more to get a “clean” room. Purchased own cleaning products and ate out most days. Such a waste of money and Love Holidays no help whatsoever. Please don’t waste your money!!
Perhe
Kommentti: 26.8.2026
Majoittui: elo 2026
Overall
We have only just got here and so far so good we have come here a lot over the last 8 years never no complaints you know what your getting when you book and once again we are having a great time
Hotellin vastaus
Kommentti: 27.8.2026
Dear Guest,
Thank you for your message and for your continued loyalty over the past 8 years. We are very happy to hear that you have returned to Laguna Park 2 and that, once again, everything is going well and you are enjoying your stay. It means a lot to know that you feel comfortable here and know what to expect each time you visit. We truly appreciate your trust and kind words, and we hope you continue to have a great holiday with us. We look forward to seeing you again soon.
Thank you for your message and for your continued loyalty over the past 8 years. We are very happy to hear that you have returned to Laguna Park 2 and that, once again, everything is going well and you are enjoying your stay. It means a lot to know that you feel comfortable here and know what to expect each time you visit. We truly appreciate your trust and kind words, and we hope you continue to have a great holiday with us. We look forward to seeing you again soon.
Sijainti
Urb. Torviscas Alto s/n Playa de las Américas, Adeje, 38660, Espanja|4,3 km keskustasta
Sisään- ja uloskirjautuminen
Sisäänkirjautuminen alkaen:
16.00
Uloskirjautuminen ennen:
12.00
Hyvä tietää
Lemmikkieläimiä ei sallita
Please note that under Royal Decree 933/2021, effective February 1, 2025, hotels in Spain may request certain personal information at check-in, including but not limited to identification, address, email, and phone number for guests 14 and older, as well as proof of relationship with minors under 14.
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Laguna Park 2: UKK
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